UK - Based Candidates
Recruiting Privacy Notice
neko health
Neko Health value your privacy and are committed to keeping you informed and confident about how we process your personal data. This privacy notice explains what personal data we collect and process about you as a candidate, why we do it, how we use the personal data, and the measures we take to ensure compliance with applicable laws. It also outlines your rights regarding your personal data. Please contact us if you have any questions about our data practices using the contact details provided in the “Contact” section at the end of this notice. Towards the end of this policy, we also describe how we handle personal data of people who has been named as references by a candidate.

Who’s responsible for processing my personal data?
The Neko Health entity responsible for processing of your personal data is Neko Health UK Limited, Reg no 15233974, 44 Whitfield Street, London, W1T 2RH, unless the ad specifically refers to another legal entity. You can find a list of relevant Neko Health entities and their contact details in Schedule 1 to this Privacy Notice.
Data protection principles
We will comply with data protection law and principles, which means that your data will be:
- Used lawfully, fairly and in a transparent way.
- Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
- Collected only if necessary and relevant to the purposes we have told you about and limited only to those purposes.
- Accurate and kept up to date.
- Kept securely and only as long as necessary for the purposes we have told you about.
Where your personal data is collected from?
We collect personal data about candidates from the following sources:
- You, the candidate.
- Recruitment agencies and providers of candidate search services (if applicable), from which we collect the following personal data such as name, email, telephone, resume, social media or personal websites.
- Background check providers (if applicable), from which we may collect personal data related to education verification, financial checks, employment history. Background check providers may also be engaged to facilitate criminal checks.
- Your named references, from whom we collect personal data such as your relationship with the reference, personality, skills, experience, development areas and performance
- Publicly accessible sources, such as social media (if applicable), including data from your public linked in or X profile.
- Trade unions (if applicable) in the event of legal process and/or claims being presented against Neko Health by a candidate, in which case may receive personal data related to the claim or legal process.
We will always let you know in advance of performing a background or reference check and will (where necessary) get your separate permission for collecting relevant data
The categories of information we collect about you
In connection with your application for work with us, we will collect, store, and use the following categories of personal data about you:
- Profile data: Information about your name, picture, date of birth, personal identification number, gender, location, nationality and how you found out about the role you apply for.
- Contact data: Information about your email, telephone number, address.
- Application data: Information about (i) which role you apply for and where (including whether you need visa sponsorship to work from the desired location), (ii) your skills and professional background which you have provided to us in your CV and covering letter, including education, certifications, employment history, personality, skills, motivations, professional licenses, links to social media accounts, GitHub, portfolio and similar, and (iii) any information generated during the interview process, including email correspondence, meetings notes and automatically generated meeting transcripts and recordings as well as your choice to allow us to keep/not keep your personal data for future recruitment processes.
- Test data: Information which tests and similar evaluations you have completed as part of the recruitment process as well as results from such test and evaluations.
- Background check data: Information from references and background checks, including information about performance, character and personality (obtained from references), and information from social media, criminal checks, credit checks, and relevant right to work checks, medical license and medical malpractice and similar.
- Technical data: Information from your device and technical and statistical data which may be collected when you visit or interact with our career website, ads or application forms, including your IP address, type of device, operating system, browser, resolution, language preferences, unprecise location (e.g. country), device settings as well as information on your use and activity, including which parts of the website, ads and application forms you interact with.
How we use information?
We will use your personal data for the purposes set forth below. Details on which category of data that is used for which purpose, the legal basis and retention times can be found at the end of this section.
Manage your application
- Assess your skills, qualifications, and suitability for the role, carry out interviews, tests and similar.
- Communicate with you about the recruitment process.
- Keep records related to our hiring processes.
Having received your application, we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for interviews, we will use the information you provide to us at the interviews to decide whether to continue the recruitment process,
Our legal basis for processing your personal data for the above-mentioned purposes is our legitimate interests to decide whether to appoint you to role since it would be beneficial to our business to appoint someone to that role.
Carry out background and reference checks
As part of the recruitment process we may ask you to do tests, or we may carry out background or reference checks. If we do so, we will use your data including the outcome of such tests and checks to evaluate whether you are suitable for the role you have applied for.
Our legal basis for processing your personal data for the above-mentioned purposes is our legitimate interests to decide whether to appoint you to role since it would be beneficial to our business to appoint someone to that role.
Analysing and improving our career website
We will use your personal data to analyse your use of our career website, ads and application form in order to troubleshoot, bug fixing and to better understand use and improvement areas. We generally rely on your explicit consent to process your personal data for this purpose unless it’s strictly necessary for us to provide you with the websites, ads, forms and similar in which case we rely in our legitimate interest to provide you with a well-functioning continuously improved application experience.
Considering you for future roles
With your separate approval (which is usually obtained in connection with your submission of the application form on our website) we may keep and process your personal data for opportunities that may arise in the future.
Compliance and claims
We will occasionally also process your personal data if necessary to comply with legal or regulatory requirements.
Moreover, we will process your personal data in case of a legal process or inquiries from supervisory authorities. Our legal basis for this purpose is our legitimate interest to exercise, establish or defence of legal claims.


If you fail to provide personal data
If you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully. For example, if we require a credit check or references for this role and you fail to provide us with relevant details, we will not be able to take your application further.
How we use particularly sensitive personal data
Where appropriate we will use your particularly sensitive personal data in the following ways:
- We use information about disability to consider whether we need to provide appropriate adjustments during the recruitment process, for example whether adjustments need to be made during a test or interview.
- We may carry out a criminal records check in order to satisfy ourselves that there is nothing in your criminal convictions history which makes you unsuitable for the role you applied for. To do this we work with a third-party service provider to carry out the check.
- We have in place an appropriate policy document and safeguards which we are required by law to maintain when processing such data.
Use of new technology and automated decision-making
We use new, often AI-based technology for efficiency gain, for example to automate scheduling and communication or to automatically create summaries and interview notes based on meeting transcriptions and recordings. However, you will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.
Data sharing
With which third parties do we share personal data and why?
We will only share your personal data with third parties assisting Neko Health to carry out or which otherwise may get involved in our recruitment process, including:


In addition to the third parties set forth above, we may share your personal data with use service providers such as providers of applicant tracking systems, hosting services and analytics tools. Such third parties act as data processors meaning that they can only process data on our behalf and instructions, typically only to provide the relevant service, and are not allowed use your data for their own business purposes. All third parties described above are required to take adequate security measures to protect your personal data.
Transfer to third countries
In some case we may transfer your personal data outside of the EU/EEA where the level of protection under the laws of the recipient country may be lower than within the EU/EEA area. However, to ensure protection of your personal data we always make sure there’s a legal mechanism in place for the relevant transfer and take necessary contractual, organizational and technical measures to otherwise ensure that your data is protected and that the transfer is carried out in a secure manner.
We rely primarily on the following transfer mechanisms:
- Adequacy decision: A decision by the EU Commission that the country outside of the EU/EEA to which your personal data is transferred has an adequate level of protection, which corresponds to the level of protection afforded by the GDPR. In particular, we rely on the EU Commission’s adequacy decision for the US via the so-called EU-US Data Privacy Framework, and the adequacy decision for the UK.
- Standard contractual clauses: We enter into EU Commission’s standard clauses with the recipient of the personal data outside the EU/EEA.
In addition to the transfer mechanism, we implement supplementary technical and organizational safeguards to ensure protection of the relevant personal data. The exact protective measures we take, depend on what is appropriate based on the risk, sensitivity of data and recipient.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need-to-know. Relevant staff has received training on handling of personal data, will only process your personal data according to internal policies and are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
Data retention
How long will you use my information for?
We will retain your personal data for as long as necessary to achieve the purposes which it was collected for as further described in the “How we use your information” section above.
Technical data is stored for the period set forth in our Cookie Policy
After the retention times set forth above we will securely remove and destroy your personal data.
Use of cookies and similar tracking technologies
We use cookies and similar technologies on our career website in order to provide you with a better experience and to enable us to better understand how our websites, ads and forms are used, performs and can be improved. We generally rely on your explicit consent to use information collected using such technologies unless they are strictly necessary for us to provide you with the websites, ads, forms and similar. You can find information about the tracking technologies we use, what data is collected and why, as well as information on how to accept or decline tracking technologies in our Cookie Policy.
Processing of personal data of reference persons
If you have been named as a reference by a candidate, we will collect certain personal data about you, including your name, role current employer, relationship with the relevant candidate and contact details. We will process your data for the purpose of contacting you for reference checks and will store any information you provide as notes or transcripts or recordings in our systems. Our legal basis for this processing of your personal data is our legitimate interest to carry out a well-informed, fair and efficient recruitment process. We will store your data for the same period which we store the candidate personal data as further described above. Otherwise, the provisions and information about processing of candidate data of this policy applies equally to our processing of personal data of reference persons.
Rights of access, rectification, erasure, objection, restriction and data portability
Your rights in connection with personal data
You have a number of rights related to your personal data, including:
- Right to know what data we process about you and to receive a copy of such data;
- Right to ask us to correct any inaccurate or incomplete information about you;
- Right to request the erasure of your personal data. Please note that there are situations where we cannot delete your data. For example, when we have a legal obligation to continue to store your data or when the data is needed to establish, exercise or defend against legal claims;
- Right to withdraw consents you have given;
- Right to object to processing of your data which we use on the basis of legitimate or public interest. You can also always object to processing that takes place for the purpose of direct marketing;
- Right to request access to personal data, which we have obtained from you, in a machine-readable format so that you can transfer your data to another data controller (right to data portability); and
- Right to request that we restrict our processing of your data in the event that you believe that the data we hold about you is inaccurate, that our processing is unlawful or that we do not need the data for a specific purpose;
Please note that these rights only apply under certain circumstances and may not apply to all personal data or processing purposes. You can read more about the rights above on the Information Commissioner’s Office’s website.
If you want to exercise any of the above-mentioned rights, please contact our data protection officer (DPO) at dpo@nekohealth.com
Questions or complaints
If you have any questions or concerns about this privacy notice or how we handle your personal data, please contact our data protection officer (DPO) at dpo@nekohealth.com.
You have the right to make a complaint at the any time with the Information Commissioner’s Office’s website
Changes to this policy
We may update this Privacy Notice from time to time. For example, in the event of new or changed processing of your personal data or if we decide to further clarify the information herein or if necessary to comply with law. We encourage you to regularly visit this notice to stay informed about potential changes. The date of the last revision is set forth below.
Last revised: 2 February, 2025
Schedule 1 – List of data controllers
Neko Health UK Limited
Reg no. 15233974
44 Whitfield Street
London, W1T 2RH United Kingdom dpo@nekohealth.com
Neko Health MAN 24 Mount Limited
Reg No.16642170
Address as above
Neko Health West End Limited
Reg no. 16265729
Address and email as above
Neko Health North Limited
Reg no. 16008412 Address as above
Neko Health London Limited
Reg no. 15449532
Address and email as above
Neko Health Victoria Limited
Reg no. 16451382
Address and email as above
Neko Health Midlands Limited
Reg no. 16451422
Address and email as above
Neko Health Clinic Limited
Reg no. 15243605
Address and email as above
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