Cookie Policy

Neko Health UK Ltd ( “Neko”, “we” or “us”) want to ensure that your visit to our website is smooth, reliable and as useful to you as possible. This document describes how we use technologies such as cookies, web beacons, browser local storage and device fingerprinting (together “cookies”) on the site, and your choices regarding this use. If you have any questions about our use of cookies, please contact us at dpo@nekohealth.com.

Cookies are small text files that are placed on your device when you visit our website. We use cookies to (i) recognize your browser, device, and location, (ii) store and honor your preferences and settings, (iii) learn more about your interests and serve you personalized content that we believe improves your experience with us, (iv) analyze how you use our site and platform, and (v) provide you with essential features and services. To illustrate the primary purposes for which we typically set cookies, please see below a general categorization of cookies we commonly use. Please note that the information these cookies collect may include personal data. For details on the specific cookies we use, please see our cookie banner available on our website. If you have already clicked through the cookie banner, click the cookie icon appearing on the website for more details.

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy and language preferences, logging in, or filling out forms. You can set your browser to block or alert you about these cookies, but some parts of the website will not work.

You can choose to not give consent to the cookies we use for helping us understand how visitors arrived at our website, how and how long they use it and how we can improve their experience.

These analytics cookies can provide us with information to help us understand which parts of our website interest our visitors and if they experience any errors. We use these cookies to test different designs and features for our sites and we also use them to help us monitor how our visitors reach our sites.

We use Google Analytics, a web analytics service provided by Google Ireland Limited (“Google”), to place and read cookies for the above mentioned use. We have changed our Google Analytics settings to further protect your privacy. For example, we have made sure that the last octet of your IP-address is invisible and have turned off the setting which allows sharing data with Google. We are also not using any other Google Analytics related cookie services which are offered by Google. Google’s ability to use and share information collected by Google Analytics about your visits to our website is restricted by the settings we have selected and the Google Analytics Terms of Service and the Google Privacy Policy. If you do not want Google to collect your information via cookies, you can disable and block these cookies through this link: Google Analytics Opt-Out.

You can choose to not give consent to the cookies we use for advertising, marketing and social media.

Advertisement and marketing cookies collect information about your browsing habits in order to make our content and advertising as relevant to you and your interests as possible. These cookies are also used to help us measure the effectiveness of our advertising campaigns by tracking the number of clicks. The cookies are usually placed by third party advertising networks. They remember the websites you visit and use this information to give you access to interesting and exciting content on our website and to show you more personalized adverts when you visit other websites. These cookies also help improve your browsing experience, for example by helping to prevent the same advertisement from reappearing to you.

Additionally, social media platforms such as Facebook and Twitter can use cookies to see if you are logged in and allow you to "like" content or forward it to your friends. Depending on your settings, these third parties may use your information for their own purposes, such as advertising. If you would like to know more how these social media platforms use data, please refer to the privacy notices of these platforms.

For a full list of essential, analytics, advertising, marketing and social media cookies used on our website, including their names, purposes, and lifetimes, please see our cookie banner available on our website.

You can manage your cookie preferences at any time by clicking the cookie banner on our website to open our cookie preference centre. If you have already clicked through the cookie banner, click the cookie icon appearing on the website for more details. From there, you can withdraw or change your consent for non-essential cookies. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

Most browsers also allow you to control and manage browser cookies through their settings. For example, you may be able to block all cookies, accept only first-party cookies, or delete all cookies on your browser. Please see your browser’s or device’s reference information to learn how to adjust your settings (for more information, see aboutcookies.org or cookiepedia.co.uk). Please note that removing or blocking cookies can impact your user experience and some functionality may no longer be available.

We reserve the right to make any changes and corrections to this notice. Please check this page from time to time to ensure you are aware of the most updated version.

We encourage you to review our Privacy Notice for further information on the processing of your personal data.

Neko has a Data Protection Officer and you can always reach us at dpo@nekohealth.com.

Neko Health UK Ltd is the responsible entity (data controller) for the processing of your personal data as described above and is subject to UK data protection legislation.

This cookie notice was last updated on 09/06/2026.